Effective Date: 13th August 2025
1. Introduction
This Privacy Policy (the “Policy”) governs the collection, use, and disclosure of personal data by Logomark (“we,” “our,” or “us”) in connection with the services we provide. By accessing or using our services, you (“Client” or “you”) agree to the collection and use of information in accordance with this Policy. We are committed to protecting your privacy and handling your data responsibly in compliance with applicable privacy laws.
2. Data Collection
We may collect and process the following types of personal data from you in the course of providing our services:
- Personal Identification Information: Name, business name, contact information (email, phone number), and other details you voluntarily provide to us.
- Payment Information: Payment data, including credit card or other payment method details, which are processed via third-party service providers, such as Stripe.
- Business Information: Information related to your business, including but not limited to branding preferences, business goals, and project-specific details.
Additionally, we may collect data through third-party tools and services (including but not limited to website analytics, email marketing tools, and other service providers) as necessary to facilitate the delivery of our services.
3. Use of Data
The personal data we collect will be used for the following purposes:
- Service Delivery: To facilitate the provision of logo and branding services, including strategy, design, consultation, and the delivery of final branding materials.
- Communication: To communicate with you regarding your project, service updates, inquiries, and feedback requests.
- Marketing and Promotional Activities: We may also use your data to send promotional and educational materials, including newsletters, special offers, and information related to our services. You may opt-out of these communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.
4. Data Sharing
We may disclose your personal information to third parties under the following circumstances:
- Service Providers: We may share your data with third-party service providers (including but not limited to payment processors, project management tools, and email marketing platforms) who assist us in performing the services necessary for your project. These third parties are bound by contractual obligations to protect your data in accordance with applicable laws.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders, or to protect our rights, property, or the safety of others.
5. Data Retention and Deletion
Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. If you wish to have your personal data deleted or updated, you may submit a request via your client portal or contact us directly. We will comply with such requests to the extent required by law.